DNC Shevaroys Resorts & Spa Home stay

Ansel

2 months ago on Google

Nitish possesses excellent communication skills, making every interaction clear, concise, and incredibly friendly from start to finish. He explained the hotel policies and facility access in a way that was easy to understand, without ever sounding scripted or robotic. Whether he was speaking with us or coordinating with other staff members, his tone was always professional and upbeat. It made navigating the hotel services feel effortless and pleasant, which really elevated our overall experience. We felt genuinely listened to, which is a hallmark of truly superior front-office service

Jeron. G

2 months ago on Google

Thanks to Ashok, our overall experience was truly memorable. He ensured a quick checkout process without any confusion. His positive attitude reflects the resorts high standards. We really appreciate his kindness and helpful nature. We would definitely love to visit again because of his excellent service.

Milan .v

2 months ago on Google

Even when the reception area became quite busy with other guests, Shanthini remained remarkably calm, patient, and professional. She juggled multiple responsibilities without ever losing her composure or making any guest feel like they were a low priority. It was impressive to watch her handle pressure with such ease, ensuring that everything ran smoothly behind the scenes. Her ability to maintain high service standards during peak hours speaks volumes about her dedication and work ethic. She is a true professional who knows exactly how to manage a demanding environment effectively.

Gowtham Raj

3 months ago on Google

We had a wonderful stay at this resort. The ambiance was calm, well-maintained, and perfect for a relaxing getaway. The rooms were clean, comfortable, and thoughtfully designed. Talking about Yercaud weather, we went on Republic day OMG the mist was full, the roads are hidden can't view, seriously it was a amazing experience. Over on resort, A special mention to the magic show, which was truly entertaining and added a fun, memorable touch for both adults and kids. The bonfire experience in the evening was equally amazing well organized, cozy, and created a great vibe to unwind and spend quality time. Kids have a wonderful indoor play area. The staff were courteous and always ready to help, making the overall experience even better. Highly recommended for families and friends looking for a pleasant and enjoyable stay. The only thing is that Shevaroys dine-in is quite cozy since its a 3-star restaurant with a resto-bar vibe, so the ambiance feel very premium. But its okay for a one-time experience. They provided complimentary breakfast, and the quality was too good with a wide variety of options, which definitely compensates for it.

Muhammed Ameen

2 months ago on Google

Kabilan provided helpful guidance about nearby attractions and travel tips. He ensured that we had a comfortable and hassle-free stay. His attention to detail made our experience even better. He treated every guest with equal respect and care. His service was truly commendable.