La Feliz Palacio Home stay

Bhuvanesh wari

3 months ago on Google

We visited this resort about a month ago, and our experience was so disappointing that it deserved less than one star. First of all, there was a serious safety issue. We were staying in the terrace room, and a man kept watching us through the windowliterally until 2:00 AM. There was absolutely no security or action taken. Secondly, the room we were given was completely different from what we had booked. Instead of the villa we expected, they gave us a room above the reception area, right in front of the staff accommodation and near the common bathroom, and claimed that it was the villa. The moment we saw the room, we were completely disappointed. Everything about the stay was poorfrom the food to something as basic as providing drinking water. The terrace access was another huge disappointment. It was covered in dust and litter and was in an extremely unhygienic condition. We repeatedly requested the staff to clean it, but they only came to clean it at around 11:00 PM. Overall, this was the worst resort experience weve ever had. I genuinely dont understand how this place has a 4.3-star rating. There are many much better resorts in Yercaud available at even lower prices. Please dont waste your money or your time by visiting this resort.

Nazira Rabi

8 months ago on Google

I had a wonderful stay at LaFeliz! The food was absolutely delicious and truly added to the overall experience. One of the standout features of the property is its fantastic location and inviting ambiance. The room was clean, spacious, and extremely comfortable, making it easy to relax from the moment I arrived. What really made the stay exceptional, though, was the staff warm, attentive, and genuinely welcoming throughout. They ensured everything was smooth and comfortable, which elevated the entire experience. It was the perfect place to unwind, and I would definitely recommend it to anyone seeking relaxation and outstanding hospitality. Special thanks to Amsath, Prabhu ,Regina ,Chef Murthy and Anna Kili for making everything so easy and effortless! Thank you for being very welcoming Kathiravan.

naveen varma

6 months ago on Google

The rooms are very spacious and come with a balconyeven the deluxe category feels totally worth it. The property is surrounded by lots of trees and has wooden flooring in parts, which makes the stay pleasant even during summer. However, the outdoor maintenance needs improvement. The swimming pool and games area are not well maintained. The restaurant experience was disappointingtoo crowded, poorly managed, and with limited food options. On the positive side, the spa was good. I tried the Kerala-style Ayurvedic massage, which was relaxing, and the staff were polite and did their best to handle everything well.

Subashini Y

2 months ago on Google

I had a wonderful vacation stay at La Feliz Palacio Hotel in Yercaud. The atmosphere was peaceful, pleasant, and made us feel completely relaxed throughout our stay. The staff were very polite, friendly, and always ready to help. A special thanks to Regina, who was exceptionally kind, professional, and made our stay even more comfortable with her excellent hospitality. I highly recommend this hotel to anyone visiting Yercaud. Looking forward to visiting again!

Aftab Nihal18

a month ago on Google

Very Disappointing Stay Not Recommended Unfortunately, Our experience at this hotel was quite disappointing. The rooms were not up to the expected standard and definitely need better maintenance. The biggest issue is the steep slope around the property. Walking up and down the slope is quite difficult, especially for elderly people, children, or anyone with mobility issues. This should be clearly mentioned to guests before booking. Another major problem is the lack of mobile network connectivity in this area. Since the network is already very poor, having reliable Wi-Fi is extremely important. Unfortunately, the Wi-Fi was utterly disappointing and unreliable, making it difficult to stay connected or get any work done. Overall, considering the room condition, difficult access due to the steep slope, poor mobile network, and unreliable Wi-Fi, I would not recommend this hotel, particularly for families with elderly members. I hope the management takes these issues seriously and improves the guest experience.